Every organisation contains knowledge, but how well does your business handle it? Is there a single place of truth where everything that is needed resides – or do you lose information when someone leaves, is away on holiday or sick, or moves up to a higher position?
More to the point – do you KNOW what you’re losing?
Every organisation needs to have a strategy to handle its knowledge risks. Not only to record systems and processes, but to store information on a wide variety of functions. Ideally, that system also needs to have the flexibility to grow with the organisation, and handle change and improvement too.
There is a cliche ‘Knowledge is power’; but that implies exclusivity of knowledge and in today’s world protecting your personal knowledge doesn’t help the organisation to function effectively – in fact, quite the reverse.
Today’s world is based on sharing openly for the benefit of your environment, whether that’s family, community or employer. Just look at the explosion of social media – all based on sharing information and knowledge.
How does your organisation stand up to the knowledge risks?
Note: You might find PROPA a useful tool for this!